I conducted a survey of London disabled children's teams in 2006 to discover what support they needed. Following consultation, I found they thought there was enough information but it needed consolidating. The research pointed towards new media as the preferred option, which was a surprise.
From concept to launch in February this year, it has taken about a year to develop the site. Allowing people to find information quickly was a key aim. The Children's Society has 16 disability projects around the UK and they provided a lot of information, as well as helped to pilot the site. However, about two thirds of the information comes from other organisations.
We have ended up with something interactive that allows practitioners to share experience and best practice, and which is continually updated. As the webmaster, I have responsibility for bringing content together. I look at submissions and liaise with contributors. We need to check all the information we receive as we might need to tailor it or ask for more in some cases.
Since the launch, we have had 3,000 users and 200 people sign up for a quarterly e-newsletter. Users are very much on the frontline, such as social workers, advocates, nurses, teachers and independent reviewing officers.
The challenge for the future is making sure people understand how the website works. Because it supports information sharing and networking, we want to hear about people's work through the site. We have been holding a number of presentations around the country to introduce it to people and encourage them to use it. So far the response has been really powerful.


