Dealing with young children's conflicts and disputes can be one of the most challenging aspects of day-to-day practice. High/Scope UK's one- day course, 'The problem-solving approach to social conflict - supporting children to develop positive behaviour', emphasises that such conflicts are natural and healthy, and aims to equip carers with the skills they need to help children resolve conflicts for themselves. Director and consultant trainer Pam Lafferty says, 'Sometimes we find people attending the course are sceptical about the effectiveness of the techniques, particularly if...