The ability to retain staff is crucial to a successful business, but many nurseries struggle to create new opportunities for staff or provide a long-term career plan. At the 18-strong Treetops Nurseries chain, a policy of promoting internally and focusing on the potential of each individual staff member is sustaining a loyal workforce. Isabel Garvey, director of childcare, says, 'We have a transparent recruitment process and all vacancies are advertised internally. We like to look at individual strengths and...